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Consumer Tips

Consumer Tips

Competition puts the power in consumers' hands. Business and individual customers have the right to quality customer service and to the best value in telecommunications products and services. And for the first time, customers have the right to resolution of a dispute by an independent regulator if a dispute cannot be resolved directly with the service provider.

To help consumers make informed decisions, ictQATAR has developed a series of tips and resources on a variety of topics.

Documents

Telecoms Consumer Guide
As Qatar’s independent telecommunications regulator, ictQATAR is committed to ensuring best practice from telecoms service providers whilst protecting consumer rights. This Consumer Guide sets out your rights, outlines the complaints

News

Dr. Eiman Al Ansari Named Manager of ictQATAR Consumer Affairs Department
13 December, 2011
ictQATAR announced the appointment of Dr. Eiman Al Ansari as Manager of its recently formed Consumer Affairs Department.