As Qatar’s independent regulator, ictQATAR is required to balance the obligations of telecoms service providers with the rights of consumers. It works towards ensuring that the benefits of competition are passed on to consumers. Consumers have an active role in this process by keeping informed and exercising their rights.
The Telecommunications Law and the licenses issued to Qtel and Vodafone-Qatar contain provisions that can protect you in your dealings with them, by placing obligations on the service provider to be honest and deal fairly with you.
ictQATAR can assist you as a consumer to make informed decisions. If you have a problem or a complaint, you can find out what steps you can take to resolve it.
Documents
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Mobile Number Portability, a service that allows consumers to switch from one service provider to another while keeping their original mobile number, is now available in Qatar, as of January 31, 2013. Consumers will be able to directly approach the |
As part of ictQATAR’s commitment to transparency in processes and procedures, ictQATAR released a consultation that gives the public an opportunity to express views and share experiences regarding the provision of specific Qtel corporate tariffs. |
As part of ictQATAR’s commitment to transparency in processes and procedures, ictQATAR released a consultation that gives the public an opportunity to express views and share experiences regarding the provision of specific Qtel corporate tariffs. |
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As part of ictQATAR’s commitment to transparency in processes and procedures, ictQATAR released a consultation that gives the public an opportunity to express views and share experiences regarding the provision of specific Qtel corporate tariffs. |
As part of ictQATAR’s commitment to transparency in processes and procedures, ictQATAR released a consultation that gives the public an opportunity to express views and share experiences regarding the provision of specific Qtel corporate tariffs. |
As part of ictQATAR’s commitment to transparency in processes and procedures, ictQATAR released a consultation that gives the public an opportunity to express views and share experiences regarding the provision of specific Qtel corporate tariffs. |
